Pathway Reset is operated by ARRT Ventures, LLC DBA Pathway Reset ("Pathway Reset," "we," "us," or "our"). This Privacy Policy explains how we collect, use, and protect information when you visit pathwayrecovery.co, book a consultation, submit a form, or communicate with us.

Pathway Reset provides coaching, education, preparation support, recovery integration support, accountability, and structured guidance. We are not a medical provider, detox center, rehab facility, therapy practice, psychiatric practice, or treatment provider.

By using our website or submitting information to us, you agree to the practices described in this Privacy Policy.

1. Information We May Collect

We may collect information you choose to provide, including your name, email address, phone number, scheduling details, form responses, consultation requests, and messages you send to us.

We may also collect basic website usage information such as browser type, device information, pages visited, referring pages, approximate location data, and interactions with our website or scheduling tools.

2. How We Use Information

We use information to respond to inquiries, schedule consultations, provide coaching-related communication, understand your needs, improve our website and services, maintain records, protect site security, and comply with legal or administrative obligations.

We do not sell your personal information.

3. Coaching and Non-Medical Boundaries

Information you share with Pathway Reset is used for coaching, education, preparation, integration, accountability, and general support purposes only. We do not use information to diagnose, treat, prescribe, provide therapy, manage detox, or provide medical or psychiatric care.

You should consult qualified medical, mental health, legal, or other licensed professionals before making treatment-related decisions.

4. Third-Party Tools and Services

We may use third-party tools to operate the website, schedule consultations, process forms, communicate with you, analyze website usage, or provide administrative support. These providers may collect or process information according to their own privacy policies and terms.

Examples may include website hosting, analytics tools, form tools, scheduling platforms, email services, and payment tools if paid services are offered.

5. Calendly and Scheduling Information

If you book a consultation through Calendly or another scheduling tool, the information you provide may be processed by that platform. This may include your name, contact information, selected appointment time, timezone, and any notes you submit.

Please review Calendly's privacy policy for details about how Calendly handles scheduling information.

6. Forms and Intake Information

If you complete a form or intake questionnaire, you may choose to share personal, sensitive, or recovery-related information. Please share only what you are comfortable sharing for coaching and preparation support purposes.

Submitting information does not create a medical provider-patient relationship, therapy relationship, or emergency support relationship.

7. Cookies and Analytics

Our website may use cookies, pixels, analytics tools, or similar technologies to understand website traffic, improve site performance, remember preferences, and evaluate how visitors interact with content.

You may be able to disable cookies through your browser settings. Some website features may not function as intended if cookies are disabled.

8. How We Share Information

We may share information with service providers who help us operate our website, scheduling, communications, forms, analytics, payments, or administrative systems. We may also share information if required by law, to protect rights or safety, to prevent misuse, or as part of a business transfer.

We do not share your information with third parties for their independent marketing purposes without your consent.

9. Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect information. However, no website, email system, form, or online service can guarantee complete security.

Please avoid submitting information you do not want transmitted online.

10. HIPAA Notice

Pathway Reset is not a covered healthcare provider, health plan, healthcare clearinghouse, medical practice, therapy practice, detox center, rehab facility, or treatment provider. We do not represent that our website, forms, scheduling tools, or communications are HIPAA-compliant systems.

Please do not submit protected health information unless you understand and accept that Pathway Reset is providing coaching and educational support only, not HIPAA-covered healthcare services.

11. User Choices

You may choose not to submit forms, not to book consultations, or not to provide certain information. You may also request that we update or delete information you previously provided, subject to legal, operational, or recordkeeping needs.

You may unsubscribe from non-essential email communications by following any unsubscribe instructions provided or by contacting us.

12. Children's Privacy

Our website and services are intended for adults. We do not knowingly collect personal information from children under 13. If we learn that we have collected information from a child under 13, we will take reasonable steps to delete it.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date. Your continued use of the website after changes are posted means you accept the updated policy.

14. Contact

If you have questions about this Privacy Policy, contact Pathway Reset at rachel@pathwayrecovery.co.